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Stay up to date with the latest tips for navigating travel during COVID-19 and beyond.

Safety is a shared responsibility

Important: This info is provided for informational purposes only. Given the pace at which the world continues to adapt, travel restrictions are changing rapidly. You shouldn’t rely on this tool exclusively, and instead should confirm the accuracy of any info provided in it by consulting official government guidance.

Social distancing

When required by local laws or guidelines, Hosts and guests must agree to maintain 6 feet (2 meters) apart.

Enhanced cleaning

Hosts around the world are committing to our expert-backed, five-step enhanced cleaning process.

Mask wearing

Guests and Hosts must follow local laws and guidelines related to wearing masks when interacting.

Government travel restrictions and advisories

Be sure to check for travel restrictions before booking and traveling to an accommodation. Touristic travel might not be allowed, as travel may only be permitted for certain purposes. To help you on your way, we included publicly available links to government websites for several countries around the world. However, not all countries are covered below. A country’s absence from the overview does not mean it hasn’t set any travel restrictions. We recommend searching for info on any country you’re planning to visit. We are not responsible for the content of the public (government) websites linked below. Government responses continue to evolve, so check back for updates often and count on your national and local authorities for the most current info.

Frequently Asked Questions

For bookings made on or after April 6, 2020, consider the risk of the coronavirus (COVID-19) and its associated government measures. If you don’t book a flexible rate, you may not be entitled to a refund. Your cancellation request will be handled by the property based on your selected policy and consumer law, where applicable. During times of uncertainty, we recommend booking an option with free cancellation. If your plans change, you can cancel free of charge until free cancellation expires.
We understand you may want to change your plans due to the coronavirus (COVID-19) and its health implications. For further support, sign in to your account and visit our Customer Service Help Center.
  • If your booking is no longer free to cancel or non-refundable, you may incur a cancellation fee. Properties can also choose to change reservation dates at no extra cost, so contact the property to see if this is possible.
  • If your reservation was affected by coronavirus-related events (e.g. border closures or travel limitations placed by local authorities), but is no longer free to cancel or non-refundable, sign in and check your options for managing your reservation.
  • If your cancellation falls under this category, the property has to provide a refund, offer a free date change, or credit you for a future stay.
  • Sign in and select the relevant booking to see your options.
Cancellation due to the coronavirus depends on several factors, including where you’re traveling to, your country of origin, arrival date, and reason for traveling. Individual reservation policies are set by the property you booked. As a result, it wouldn’t be appropriate to make a universal change to our policy.
Moving your booking to a future date depends on the reservation’s policies. Sign in using either your Bookingsnreservations login details, select the booking you want to change, and you’ll see what options are available. You can also contact the property host to ask for a date change.
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