Extenuating Circumstances Policy and the coronavirus (COVID-19)
On March 11, the World Health Organization (WHO) declared the outbreak of coronavirus, known as COVID-19, to be a global pandemic. Since then, the outbreak has evolved rapidly with governments around the world taking swift action to slow the spread of COVID-19.
In response, we are providing the following coverage for COVID-19 under our extenuating circumstances policy to help protect our community and provide peace of mind. Please monitor this page for updates about coverage.
Individual & Group reservations Cancellations/Amendments made before 12 noon, 7 days prior to check-in date, full payment made will be refunded while full payment will be forfeited by the guest on cancellation made after the above mentioned time and period.
Find the cancellation policy for your stay
For information regarding cancellation of booking, here’s how to find the cancellation policy for your stay.
On March 11, the World Health Organization (WHO) declared the outbreak of coronavirus, known as COVID-19, to be a global pandemic. Since then, the outbreak has evolved rapidly with governments around the world taking swift action to slow the spread of COVID-19. In response, we are providing the following coverage for COVID-19 under our extenuating circumstances policy to help protect our community and provide peace of mind. Please monitor this page for updates about coverage. You may be eligible for a refund due to extenuating circumstances. If you need to cancel because of the COVID-19 pandemic, learn about your options.
